V Tech PC Care

Disclaimer: VTECH PC CARE is an independent service provider of remote tech support. Third party brand names, products and services are used only for referential and informational purposes. We are only a 3rd party support provider and We are not affiliated with any brands that we provide support for and We hereby disclaim any sponsorship, affiliation or endorsement of or by any such third party. Service we offer is also available on the website of the brand owners.

Privacy Policy

Cancellation & Refund of Services:
The privacy policy of VTECH PC CARE is to inform our customers about our privacy practices. This document will help our customers understand how we collect and use the information that you provide us with and the steps we take to ensure that it remains confidential and secure.
Antivirus Problems? - We have the Solution
Our extensive antivirus removal support includes a service that integrates installation of best antivirus support on your PC, scanning and removal of all the viruses which are currently in your PC Norton, Mac-Afee, CA, Trend Micro, Panda, Kaspersky, Bitdefender and more, we have necessary expertise to tide over the problems which you can face while dealing with these antivirus brands. Our fleet of professionals will give you customized solutions in dealing with the following :
Type of Information Collected
Personal Information -Contact Information
- First Name
- Last Name
- Company Name
- Home Address/Billing Address/Physical Address/Street Name
- City/Town Name
- State/Province
- Zip Code
- Email Address
- Telephone Number
- Purchase Information
- Credit Card Details
Using Customer's Personal Information
VTECH PC CARE uses the customer's personal information for the following
- Customer Account Creation in VTECH PC CARE
- Account Maintenance
- Order process
- Order Follow up
- Service/product Registration
- Answer questions
- Updating Customer about service/product related information
- Customer Satisfaction Surveys
We use the customer's personal information to provide better & quality service/product purchased from us to our registered customer's only.
VTECH PC CARE will never share any personal information of any of our customer's without their consent. We do not share contact data or financial data of members with other companies or individuals. However, we have no control over any Personal Information you provide to a third party whose website is linked to the Website or to other third parties.
Choices About Receiving Email
If you do not wish to receive information and promotional material from us, you may select the appropriate "opt-out" option on the materials or information sent. VTECH PC CARE may send you information about your account, services, product in response to your questions or also to remind you about our services/products which are available. VTECH PC CARE also may send you special offers/discounts email which may interest you unless you inform VTECH PC CARE that you do not want to receive them. In addition, with your assent, our business partners may send you such information. For your protection, VTECH PC CARE may contact you in an event where we find an issue with a product or service purchased by you that requires our immediate attention.
Cookies & Browsing Information
Traffic Data Collected, which includes website IP Address, domain server, type of computer, type of web browser. VTECH PC CARE collects this information to diagnose problems in our servers, to administer our website & to help ensure safety & security to people who are interacting with us through our website. VTECH PC CARE uses cookies to store & tracks information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. All sections of VTECH PC CARE where you are prompted to log in or that are customizable require your browser to accept cookies. If you do not want your personal information to be stored by cookies, you can configure your browser accordingly and it will always reject these cookies or ask you each time if you want to accept them or not. However, you must understand that the use of cookies maybe necessary to provide certain products or services and choosing to reject cookies will reduce the performance & functionality of the site. Your browser documentation includes precise instructions explaining how to define the acceptance of cookies.
Call Recording
For Customer service quality monitoring purposes VTECH PC CARE reserves the right to record calls internally.
Changes to the Privacy Clause
Incase of any changes in the personal information of a customer, VTECH PC CARE requests its customers to update the information in the shortest time possible. VTECH PC CARE reserves the right to update this privacy policy statement at any given point in time and we will make every effort to notify our customers when an official change in policy has been made but customers are responsible for their own up-to-date knowledge.
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Disclaimer: VTECH PC CARE is an independent service provider of remote tech support. Third party brand names, products and services are used only for referential and informational purposes. We are only a 3rd party support provider and We are not affiliated with any brands that we provide support for and We hereby disclaim any sponsorship, affiliation or endorsement of or by any such third party. Service we offer is also available on the website of the brand owners.
This Disclaimer is applicable for all the pages of www.vtechpccare.com
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