V Tech PC Care

Disclaimer: VTECH PC CARE is an independent service provider of remote tech support. Third party brand names, products and services are used only for referential and informational purposes. We are only a 3rd party support provider and We are not affiliated with any brands that we provide support for and We hereby disclaim any sponsorship, affiliation or endorsement of or by any such third party. Service we offer is also available on the website of the brand owners.

Careers:

 

We Believe in 100% Employee satisfaction.

 

Hiring and Training

The most important aspect of our business is quality service with high degree of professionalism. We understand that it is critical that right people with the right skills sets are deployed.

Recruitment

We have a unique set of process in selecting our team members and support personnel. Vtechpccare.com's experienced recruitment team is in a position to ramp up quality people in a short time frame for immediate requirements. The recruitment process is flexible and can be adapted to evaluate client specific skill requirements. We look for very energetic people who have excellent communication and cognitive skills, and who are able to assimilate a great deal of information quickly. They are lead by functional experts who are familiar with the in and outs of each industry.

Our team members are college graduates or hold equivalent degrees. Candidates go through a written test that includes sections on proficiency in English language, technical skills, analytical ability & reasoning and Internet awareness. The successful candidates later go through multiple rounds of interviews.

Training

The newly inducted team members undergo extensive induction and continuous re-training on processes, methodologies and software tools to keep them abreast with the latest technologies. Our training program focuses on the mandatory requirements that need to be followed in providing the best of services to the customer & client.

In addition, each candidate is trained on key soft skills like teamwork, oral and written communications, work management, the willingness to learn, etc. These are an integral part of the learning process at vtechpccare.com

The Training Program

Hiring energetic people with good technical and cognitive skills are not enough to ensure excellent services to the customer. Right after joining vtechpccare.com, every employee goes through an intensive training in procedures, output maximization and delivery.

At vtechpccare.com, the training program is customer & client focused and skill-based, which encourages strong corporate values, promotes team spirit, and supports a positive work environment. In order to maximize the learning experience, we have established both senior led classroom training and on-the-job training.

In addition to the conventional teaching methodologies, we also stress on role-playing to train our team members. Role playing sessions simulate the project life cycle and ensure that our team members are ready for the project.

Our training programs are divided into General (provided at induction and periodically) and Specific (tailored to process needs) training.

Retention

Our family of team members drives our growth and we want to recruit the best and make sure we hold on to them. Compensation for our team members is based on a variety of factors - productivity, ability to drive the team and also customer & client satisfaction. We also recognize and reward them well for their performance with promotions and other incentives.

 

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Disclaimer: VTECH PC CARE is an independent service provider of remote tech support. Third party brand names, products and services are used only for referential and informational purposes. We are only a 3rd party support provider and We are not affiliated with any brands that we provide support for and We hereby disclaim any sponsorship, affiliation or endorsement of or by any such third party. Service we offer is also available on the website of the brand owners.
This Disclaimer is applicable for all the pages of www.vtechpccare.com
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